The activation for a long code can take 1-2 weeks and it is dependent on the country-specific activation requirements (eg. The UK long code is widely used for international SMS campaigns. Long codes can be specific to one country or can serve multiple countries. pre-registration form, documents)įrom 2 to up to 12 weeks (will likely require pre-registration forms, documents and legal commitment for contents and intent)Įnable unidirectional SMS communication, meant for meaningful 1:1 conversation with customers, e.g., to collect survey responses or to send out international messages.Īlso known as international code, these can only be sent out at a rate of 1 SMS per second. Used for engagement campaigns, security authentication, or to send out service disruption notifications (due to their better throughput)ġ-2 weeks (dependent on the country-specific activation requirements (eg. Meaningful 1:1 conversation with customers e.g., to collect survey responses or to send out international messages. the USA, Canada, France, and others, require it to deliver messages). What do ‘long code’ and ‘short code’ mean? Here’s a comparison table, followed by a longer explanation:īidirectional communication. Tier 4: Brazil private short, France private short, Mexico private shortįew Tier 1 codes are usually included in Salesforce Marketing Cloud Enterprise licenses, but it’s always recommended to check with Salesforce. ![]() Tier 3: UK private short, Canada private short.Tier 2: Colombia private short, Singapore private long, UAE private short.Tier 1: UK private long, Italy private long, Czech Republic private long, Netherlands shared short, Mexico shared short.Each mobile code has an associated ‘tier’, which represents the price to activate it (not necessarily determined by the type). ![]() Mobile codes enable your Marketing Cloud instance to connect to local carriers for delivering SMS to one or more countries.Ī mobile code can be relatively cheap (or expensive!) depending on the country and the type of code.
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